At rrmasala.com, we deeply respect the trust you place in us when you visit our website and engage with our products and services. Safeguarding your personal information is of utmost importance to us. This Privacy Policy outlines how we collect, utilize, and protect your personal information while using our website. Information We Collect: Personal Information: We collect various types of personal information from our website and app users, including but not limited to: Name and Contact Information: This is provided voluntarily through registration forms, contact forms, or account creation. Login Credentials: Username and password for account access and management. Use of Collected Information: Personal Information: We use your personal information to: Fulfil your orders, process payments, and deliver products to you. Communicate with you via email and phone, providing order confirmations and updates related to our products and services. With your consent, send you marketing communications about our new products, special offers, and relevant updates. You can opt out of these communications at any time. Website Usage Information: Sharing of Personal Information: Legal Requirements: We may disclose your personal information when required by law or in response to valid legal requests, such as court orders or government regulations. Additionally, we may disclose your personal information to safeguard our rights, property, or safety, or the rights, property, or safety of others. Data Security: We implement suitable technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. We utilize industry-standard security practices and technologies, including encryption, to ensure the confidentiality and integrity of your personal information. Retention of Personal Information: We retain your personal information for the duration necessary to fulfill the purposes for which it was collected, meet legal obligations, resolve disputes, and enforce our agreements. Your Rights: You have the right to access, update, correct, or delete your personal information held by us. Please contact us using the provided information below to exercise your rights. We will respond to your requests as required by applicable data protection laws. Email Opt-Out: To stop receiving our promotional emails, you can opt out by emailing us at response@rrmasala.com. However, please note that you may continue to receive transactional messages via email and SMS related to your purchases. Account Creation: When you create an account on our website, we securely collect and store the personal information you provide, such as your name, email address, and password. This information is used exclusively to provide you with a personalized and seamless shopping experience. We prioritize the security of your account information and implement stringent measures to protect it. You have the right to access, update, or delete your account information, and we will retain certain data as required by law or for legitimate business purposes. Transactional messages related to your account, such as order confirmations and shipping notifications, are necessary and cannot be opted out of. For account assistance, please contact our customer support team at +91 9140769096. Updates to Privacy Policy: We reserve the right to change or update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The updated Privacy Policy will be posted on our website, and the revised date will be indicated at the top of the policy. Contact Us: If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at response@rrmasala.com or call us at +91 9140769096. By using our website and providing your personal information, you indicate your consent to the terms of this Privacy Policy. Jurisdiction: Your visit to the website and any disputes related to privacy are subject to this Policy and the website's terms of use. Additionally, any disputes arising under this Policy will be governed by the laws of India, and the place of jurisdiction is Hyderabad.
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